Hi guys. I'm sorry but I had to take the download stores offline again, as Epoch once again overcharged several people. I am fucking furious, and am working with them right now to get it finally figured out. Thanks for hanging in there, and I'll update this thread soon.

Producers: Payouts for week ending 4/25 are being sent today and tomorrow morning. Sorry for the delay. Inbox me or respond for any comments or questions.

MM

Epoch techs are sending complete refunds for all who were overcharged. I'm giving out UMD Premiums fwiw....

Did they say when they will start sending the refunds out?

They have already processed them all this morning. Their techs are still working on the issue right now.

Thanks,
MM

Thanks for the update. That sucks that they are overcharging people

When are they gonna get the password/login issues fixed? They keep denying all my credit cards!!!

This sounds like a different issue. They're still really strict with their fraud prevention, and sometimes whole locations will be blocked. I'll contact you via inbox and see if I can help.

THE FAPPENIN' IS NOT HAPPENIN'!

Well it's happening now! Stores back online. Epoch developers have apparently fixed the problem, but I am still probing them for more exact answers as to what went on. All customers who have been overcharged have been refunded directly by Epoch themselves, and you will have gotten confirmation emails on that. Today I have also demanded that they send additional emails out to all affected customers, outlining what happened and explaining why it won't happen again. I'll update when I get more info!

MM

Just to clarify, did you mean a complete refund of the amount of the overcharge or the full amount that was spent on the videos & the overcharge?

You only would have been charged once, but for the incorrect amount. It's that amount that was refunded. You will not have been charged separately for the video, and you also will not have received any content either.