Yesterday for about 8 hours, UMD was not receiving any authorizations from our biller, so folks have paid for content and still not yet received it.

I have been working with Epoch to activate those purchases and we should have them in hopefully in a few hours. Everybody will get the full 5 day window they paid for as well a notification.

Thank you for your patience!

Hello Mr mess master, apologies for posting here, but my inboxing and commenting has been disabled.
I have never inboxes anyone inappropriately, and my messages are always sent with respect, although some start off being stupid and negative, before switching to be positive, I am always positive and mindful of others feelings, yup, woke and proud :-p
Could you please tell me the reason for the ban and also if I can do anything to fix it?
Thanks

Still working to get yesterday's missing purchases instated. Thanks for everyone's patience.

You should be able to inbox me or use Contact Us regardless of your account status, so I'll double check that that's not restricted. I put the ban on your account 9 days ago after reviewing your account and seeing a lot of flags about a particular thing. I apparently neglected to inbox you about it, but I'm inboxing you now.

Hi! For those of us who happened to buy a subscription yesterday and haven't been able to access, when will the clock start ticking on the subscriptions? Will it begin when this issue is resolved so we get the full month -or- from the point of purchase?

Any resolution for the full screen issue I've been having?

Hi, still can't inbox you, it's pretty horrific that mentioning an adult being pied or slimed on kids programmes I watched as a kid. I just wanted to put on record that there was never any mention of kids being involved, being treated like a sex offender feels horrible.
I guess there were probably contract updates that I didn't read, being half blind I don't really read more than I have to.
I may as well leave the site if I'm unable to message, all I would ask is that when people get flagged just for mentioning a TV show that has kids in it, but not involving them, please let them know the first time, so they can ensure they don't do it again.
Thanks

I am still working with the developers to re-send these transactions. Meanwhile I'm entering all that I can manually. Thanks everyone for your patience with me.

I'll be sure to make everything right. I will issue a partial refund upon request, and all download windows will get their full time. Each case will be different, but I'm working with everybody one on one.

We got the issue fixed and missing purchases from Sept 13 are being entered at this time. I'm getting back to folks as quickly as I can.

Happy Friday by the way everybody

Great! Thanks MM!

still waiting on my purchases to show up. sorry for the forum post about it.

I still haven't received my purchase from this date. I used the contact form twice to inquire about it but have not heard back.

Seems stressful hope it works out sooner than later

Thanks everybody for your patience. There are many purchases that I'm still entering manually and getting back to everybody one on one. Should be complete by tomorrow!

Are some still being processed? I'm still waiting on mine to come through

Yes. I'm still inputting them and responding to everybody over inbox. I'm actually on yours right now. Thanks for your patience.