Amazing, Outstanding, Brilliant customer service, Awesome, Terrific, Makes Dreams come true--these words don't really do Charlotte justice as she is all them and more. You really could not be in better hands--Charlotte pays attention to every little detail which in turn ensures her custom shoots are executed to perfection. And she will keep you updated every step of the way. The best complement I can give Charlotte is that she just 'gets it'. And then has fun with it!