Hi MM
A lot of people have been telling me recently of issues with uploading files to their stores. I've had a look at some of thems bins and also spoke with them and the issue seems to be being caused by the automated transfer from the FTP site to the users bin proccess.
All the people I questioned are using an FTP client and as I understand what is going on it seem that when a users connection suffers any issues like a drop or dip out then the fragment of file on the FTP server can end up being transfered to the bin incomplete, when the FTP client recconects to continue the fragment is gone so it starts again.
This seems to go on over and over for some users to the point they simply cannot upload their file.
Can you help as a lot of users are getting very frustrated by this?

Cheers Jonn

Yeah that's correct. As soon as they stop transferring the file, UMD considers it done and tries to transfer to their bin. I will try to find a way for UMD to NOT consider it done in the case of an interruption.

Thanks,
MM

Okay, I have done something that I hope will work. I built in a preference where UMD will only attempt to move files from your FTP to your bin, in 15-minute intervals, instead of 1-minute intervals.

As I said before, UMD will move any file from your FTP to your bin, if it is no longer in a "transferring" status. This includes successfully-completed files as well as partially-uploaded ones whose connections have dropped or whatever.

With your bin set to update only once every 15 minutes, your FTP program has a much greater chance of being able to reconnect and get the transfer resumed. This will prevent UMD from thinking it is done and trying to move it prematurely.

You must set your FTP program's preferences so that it will attempt to resume uploading if the file exists! Also, if your FTP program does not automatically retry an upload after a failed connection, then you must resume it yourself. Note that between the time of the failed connection and the resume, UMD may have already done its 15-minute sweep and your next upload will start from scratch. If you are still having problems, let me know and I can install a third, perhaps hourly, option!

Spatter, I have already set your account to the delayed option. Yamtree, can you please let me know who else you've gotten complaints from? You can inbox me.

Thanks,
MM

I've seen it for definate with Mariellepurewetandmessy and I also belive I have seen it for stickyTara

Whew, okay. I have been working constantly with these two, and I'm sure we'll get things straight. I was afraid that you new of even more people having problems.

Thanks Yamdawg
MM